FAQs

To add a user, you must have a business plan associated with your account. Once this is done or if it is already in place, you can add “Additional Users” by clicking on the “Add a new user” button and following the instructions to send an invitation to create a user account that will be associated with your company.

Note that if you have a business plan with three users and you want to add a further user then you will need to expand your licence.

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If you’re a “Manager” then you can remove users from your company account via the “Permissions” page, which can be accessed on the company page. Click on the “Permissions” button and click on the “Destroy” button next to the user’s entry to remove them from the account. Then click on the “Save” button to save your changes.

NOTE: A deleted user will need to be invited again by the “Send Invitation” page if you want to add them back to the account.

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A “Manager” is the person who initially creates the StageDB company account or is the party that is authorised to create the company account.

In general, managers have the rights to add “Additional Users” to the account, give another user managerial permissions, grant additional access to users, terminate the service, delete data, add modules, access billing, edit company information, etc.

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“Additional Users” are users that a “Manager” gives access to the StageDB company account. These users may be able to delete, copy, or view content/data and add modules depending on the type of access a “Manager” gives them.

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