FAQs

To add a user, you must have a business plan associated with your account. Once this is done or if it is already in place, you can add “Additional Users” by clicking on the “Add a new user” button and following the instructions to send an invitation to create a user account that will be associated with your company.

Note that if you have a business plan with three users and you want to add a further user then you will need to expand your licence.

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If you’re a “Manager” then you can remove users from your company account via the “Permissions” page, which can be accessed on the company page. Click on the “Permissions” button and click on the “Destroy” button next to the user’s entry to remove them from the account. Then click on the “Save” button to save your changes.

NOTE: A deleted user will need to be invited again by the “Send Invitation” page if you want to add them back to the account.

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StageDB offers individual and business plans to accommodate your needs. Individual plans give your account access to a maximum of 1 user and business plans allow for a minimum of 3 users and up. Click here or visit the StageDB Fees page for more information about our plans.

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A business plan allows for you to have a minimum of 3 users and up.

Note: A business plan does not allow for less than 3 users.

You can only add or remove users if you are a “Manager” or have been given those managerial permissions by a “Manager”.

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