FAQs

Cancelling is simple. Just click the “Cancel my account” button in your profile and follow the onscreen instructions.

You can access your user profile by clicking here or visiting the user profile page by signing in to StageDB, clicking on the arrow next to your user name and selecting “Profile” which will redirect you to your user profile. The “Cancel my account” button is on the bottom of the page.

Note that you must be signed in to StageDB first before you can access the page.

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StageDB is the core application that provides the platform to manage your stage machinery, control system and equipment documentation. You can manage projects and documentation, customise reports, upload extra files, compile projects bundles and share them with clients, H&S authorities, colleagues, etc.

If you cancel your account, you will no longer have access to your account and your data will be deleted after six months.

If you cancel your licence subscription, you will still have access to the features you paid for and any time period that is remaining. Once the period is over, your access to the account and those features will expire.

If the subscription expires, but you do not close your account then your content and data will be stored for six months and may be deleted after that time period.

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If you cancel before your subscription ends, you will still have access to the features and services for the time period that you have already paid for. For example, if you have an annual subscription and cancel in the tenth month, you will have two months worth of access left before the subscription ends. Once the subscription expires, you will no longer have access to those features and services.

Note: If your subscription expires but you do not cancel your account, your content/data will be stored for six months. After this period ends then your content/data will be deleted.

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You can upload or add:
Equipment serial numbers or asset codes, manufacturing dates and inspection dates, group features and the specifications of your equipment. You can upload product datasheets, EC Declaration of Conformity or Declaration of Incorporation, certifications, inspection reports, equipment logbooks, maintenance and repair reports, approvals and other relevant documentation.

You cannot upload or add:
Illegal, fraudulent, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, harassing, offensive, inappropriate or objectionable information or communications of any kind, including without limitation conduct that would encourage “flaming” others, or criminal or civil liability under any local, state, federal, national or foreign law;
Content that would impersonate someone else or falsely represent your identity or qualifications, or that constitutes a breach of any individual’s privacy;
Except as permitted by StageDB in writing, investment opportunities, solicitations, chain letters, pyramid schemes, other unsolicited commercial communication or engage in spamming or flooding;
Virus, trojan horse, worm or other disruptive or harmful software or data; and
Any information, software or Content which is not legally yours and without permission from the copyright owner or intellectual property rights owner.

For more information, click here or read the StageDB Service Agreement.

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A single file should be no more than 10 MB when it is uploaded to StageDB.

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